Question & Answer Center

Why was my item canceled?

Occasionally, item(s) or orders may be canceled by us for various reasons, including (but not limited to):


• Item(s) out of stock and unavailable for shipment (the item may go out of stock between the time your order was placed and when it was processed)
• Issues in processing your payment information


If your order or item(s) in your order are canceled, we’ll send an email notification listing the reason for cancellation. You will not be charged for any canceled items that are not shipped.