Question & Answer Center

How do I cancel or make changes to an order I just placed?

If your order is placed while logged into your account, there is a limited window of time (about 15 minutes from the time the order was placed) that you will have the option to cancel it by visiting the My Account page  The option to cancel your order will no longer be available after your order has started processing. Depending on the status of your order, you can request to cancel or edit your order by contacting Customer Service at 1-800-381-0759 for assistance. Note that items cannot be added to your order after it has been placed, even by our team. 

For orders placed using Guest Checkout, no changes or modifications can be made.