Question & Answer Center

How do I cancel or make changes to an order I just placed?

If your order is placed while logged into your account, there is a very limited window of time, approximately 15 minutes from the time the order was placed, in which you are able to cancel it or make specific changes, including removing items and/or changing your shipping address and method by visiting the My Account page. Note that you cannot add items to your order once it has been placed.


Once the limited window of time has passed, an order cannot be modified, even by our team.


For orders placed using Guest Checkout, no changes or modifications can be made.