Question & Answer Center

When will I receive my refund?

Refunds are issued to your original payment method for the purchase price of the item. If any promo codes were applied to the order or if the item was purchased on sale, you'll be refunded the amount that you paid after any applied discounts. Please allow 2-3 business days for the refund to reflect in your account, depending on your financial institution.

If the payment method of the account is closed or the credit/debit card used is now expired, the credit will still be refunded to the original form of payment. Therefore, the financial institution of the card in question will then be responsible for issuing the refund.