Question & Answer Center

Do heat-sensitive items ship with a cold pack?

When ordering certain heat-sensitive items, such as chocolate candy or gummy vitamins, we strongly suggest selecting the fastest shipping method to your location.

These items are not shipped with a cold pack, and are denoted with the following message on the product page.

For more information on products that require refrigeration and are shipped with a FREE cold pack, click here.

 

Please note: Certain items no longer ship with a cold pack. As indicated by the product manufacturer's, the products are shelf stable and do not need to be refrigerated until they are opened. Once the item has been opened, refrigeration is recommended to maintain quality.