As avid online shoppers ourselves, we understand the hesitation to hand over your credit card number. That's why we take many different measures to ensure your confidential information is safe and protected. We employ the Internet's top security technologies, including SSL Everywhere and GeoTrust Global CA secure certificate using the latest Cipher and Encryption technology.
Every transaction is encrypted to ensure security and privacy. Wondering how that works? The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server – it cannot be read in transit at any point while visiting our site.
Need more reassurance? When you are entering sensitive information on our site, look in the address bar for "https" as opposed to "http." Every transaction you make on our site is secured end-to-end.
When you place your order, your credit card information is being transported securely by our credit card processor. After we process your credit card, we store the information on servers with the best encryption available today. We only store this information for future reoccurring transactions, such as our Autoship program.
Additionally, we take fraud very seriously, which is why we have procedures in place to validate orders. To help protect you, we may ask for additional information from you in order to verify your account.
Our system will randomly select orders for additional verification. If your order is randomly selected, you will receive an email or phone call from our Fraud department requesting additional verification of the order. Once we receive your response and all information has been verified through our Fraud Review System, the order will be released for immediate shipment.