Question & Answer Center

How do I skip or reschedule my Autoship order?

 

Feel free to modify your order(s) any time to skip a shipment or reschedule your next order date. To start, visit the Manage Autoship page and select the Autoship order you want to update.

To skip your next Autoship order:

At the top of the Autoship order page, select “Skip this shipment” to skip your next scheduled order. Make sure you click the "Update order" button to save your changes. You can also change your next order date to reschedule your Autoship order according to your needs.

To reschedule your Autoship order:

Select an order date from the calendar in the “Next Order” section to change the date of your next Autoship order, then click the "Update order" button to save your changes. Updating your next order date will not change your Autoship order frequency.

Any changes to your Autoship order(s) must be made 24 hours before the scheduled order date.