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What is ShopRunner and how does it work?


What is ShopRunner and how does it work?

Update: As of 5/28/20, we have discontinued the ShopRunner service at, due to suspension of returns and shipping delays caused by COVID-19. We apologize for any inconvenience this may cause.

If you had an existing ShopRunner membership prior to shopping with us, or if you signed up for a free trial membership through our site, you will still be eligible for ShopRunner perks and benefits at other participating retailers. To manage your ShopRunner membership or view details on how ShopRunner works, please visit ShopRunner's website:


At, you'll still receive the benefit of fast and free shipping over $49 (or $25 in Vitacost brand products):



ShopRunner is an annual membership, which affords you free 2-day shipping and free returns at a variety of stores and brands in network. Orders with a minimum purchase amount of $25 will qualify for free shipping at By selecting ShopRunner at checkout, you are prompted to log into your ShopRunner account, and then your shipping fees are waived.

Orders are shipped and fulfilled by Vitacost.This shipping option is only available to contiguous domestic customers, all orders must be placed online and the purchase of any hazmat items will make an order ineligible from the ShopRunner free shipping option. For more information on the membership, and all that it offers, please visit