Yes, we do ship internationally. Currently, we serve over 150 countries worldwide. Please visit our International Page and look for your country’s flag. You can also click on the flag for shipping and delivery information specific to your country....
To make sure you receive all your items as quickly as possible, sometimes orders are shipped from different fulfillment centers. When this happens, you will receive shipping confirmation emails with tracking information for each shipment. We do...
If you have an account but are not receiving emails from us, click here to update your email preferences. (You may be asked to log in.) If you don’t have an account, you can either create one here or enter your email address here to get on the
If you have trouble tracking your order, please note the following: It can take up to 24 hours before tracking information is available. If you can't locate your order number, refer to your shipping confirmation email. You may also use your...
Refunds are issued to your original payment method for the purchase price of the item. If any promo codes were applied to the order or if the item was purchased on sale, you'll be refunded the amount that you paid after any applied discounts....
Certain products sold by Vitacost for delivery to the following states are subject to sales tax: Alabama Alaska Arizona Arkansas California Colorado Connecticut Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine
We follow strict packing processes and utilize effective materials to ensure your items stay protected on their way to you. Unfortunately, ship happens and it’s possible that your package might incur damage during shipment. In some rare cases, an...
You can save and keep your favorite items handy for future purchases by adding them to “My List.” Shopping carts are cleared periodically, so it’s a good idea to store preferred items on My List for quick and easy access. You can even create
Occasionally, item(s) or orders may be canceled by us for various reasons, including (but not limited to): • Item(s) out of stock and unavailable for shipment (the item may go out of stock between the time your order was placed and when it was
To apply a promo code to your Autoship order, simply enter your promo code in the “Order Summary” section and click the “Apply” button. The promo code(s) must be valid for at least 1 item in your Autoship order on your scheduled order date.